Last updated: September 14, 2026
Outdoorspacedesignsoffer ships outdoor furniture and outdoor living products to addresses in the 48 contiguous United States. This page explains where we ship, how orders move through processing, when delivery occurs, and how tracking works.
Where We Ship
We ship to addresses in the 48 contiguous United States. We do not ship to Alaska, Hawaii, U.S. territories, or international addresses. Orders with a shipping address outside the 48 contiguous United States are not accepted. If an order is placed with an ineligible address, we contact the customer at the email address provided at checkout and cancel the order.
Processing and Delivery Schedule
| Detail | Rule |
|---|---|
| Order cutoff | 2:00 PM ET, Monday–Friday |
| Handling time | 1–2 business days |
| Shipping time | 3–5 business days |
| Total delivery time | 4–7 business days after the order cutoff |
| Shipping days | Monday–Friday |
| Non-shipping days | Weekends and federal holidays |
| Shipping cost | Free |
| Carriers | UPS, FedEx, USPS, or another major U.S. parcel carrier |
| Tracking | Carrier name and tracking number are sent in the shipping confirmation email |
Orders placed before 2:00 PM ET on a business day enter processing that day. Orders placed after 2:00 PM ET, on weekends, or on federal holidays enter processing on the next business day. Handling takes 1–2 business days. Shipping takes 3–5 business days. Total delivery time is 4–7 business days after the order cutoff.
Example: An order placed at 1:30 PM ET on Monday enters processing on Monday. With 1 business day of handling and 3 business days of shipping, delivery occurs within 4 business days. With 2 business days of handling and 5 business days of shipping, delivery occurs within 7 business days.
Tracking
We send a shipping confirmation email after the order leaves our facility. The email includes the carrier name and tracking number. Customers use the tracking number on the carrier’s website. Tracking updates appear within 24 hours after the label is created.
Large Outdoor Furniture
Outdoor furniture includes large boxes, heavy cartons, and multi-part items. Customers inspect the outer packaging when the carrier delivers the order. If the box is crushed, torn, wet, or open, customers note the condition with the carrier and contact us at info@outdoorspacedesignsoffer.com. Photos of the packaging and product help us resolve damage claims. For fire pits, chairs, tables, sofas, sectionals, and loungers, customers keep all packaging until the item is assembled and confirmed to be in good condition. Missing hardware, damaged panels, or wrong parts are reported within 30 calendar days after delivery so we review the issue under the Return & Refund Policy.
Delays
We ship on the schedule above. Delivery takes longer during federal holidays, severe weather, carrier network disruptions, and peak seasons. Customers use the tracking number for current delivery information. If tracking has not updated for 5 business days, contact us at info@outdoorspacedesignsoffer.com and we open a carrier trace.
Address Accuracy
Customers enter a complete and accurate shipping address at checkout. This includes street number, street name, apartment or unit number, city, state, and ZIP code. If an address is incomplete or incorrect, contact us immediately at info@outdoorspacedesignsoffer.com. If the order has not shipped, we update the address. If the order has shipped, the carrier’s delivery rules apply.
Shipping Questions
Email: info@outdoorspacedesignsoffer.com
Phone: +1 203-240-8633
Service hours: Monday–Friday, 9:00 AM–6:00 PM ET
Address: 36 Topstone Dr, Bethel, CT 06801, United States